Privacy Policy

Last Updated: June 2026

At WU Fit Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Introduction

This Privacy Policy applies when you:

✅ Visit our website
✅ Create an account
✅ Purchase a course, membership, or service
✅ Join our email list
✅ Request support
✅ Contact us by email or social media
✅ Participate in surveys, quizzes, challenges, or training programmes

If you do not agree with this Privacy Policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

Communication Data

✅ Contact form submissions
✅ Emails
✅ Support requests
✅ Social media messages

Customer Data

✅ Name
✅ Email address
✅ Billing address
✅ Telephone number
✅ Purchase history
✅ Payment information processed by secure payment providers

User Data

✅ Account information
✅ Course progress
✅ Quiz and survey responses
✅ Community activity
✅ Uploaded content where applicable

Technical Data

✅ IP address
✅ Browser type
✅ Device information
✅ Website usage data
✅ Analytics information

Marketing Data

✅ Marketing preferences
✅ Email engagement data
✅ Advertising interaction data

3. Information We Do Not Collect

WU Fit Studio does not intentionally collect:

❌ Racial or ethnic information
❌ Religious beliefs
❌ Political opinions
❌ Trade union membership
❌ Criminal records
❌ Biometric information
❌ Genetic data

4. How We Use Your Information

We use your information to:

✅ Deliver memberships, courses, and services
✅ Process payments
✅ Manage your account
✅ Provide customer support
✅ Improve our website and services
✅ Send important service updates
✅ Send marketing communications where permitted
✅ Analyse website performance and user behaviour
✅ Protect our business and users from fraud or abuse

5. Marketing Communications

✅ You may receive marketing emails if you subscribe or purchase from us.
✅ You can unsubscribe at any time.
✅ Every marketing email contains an unsubscribe link.
❌ We do not sell your personal information to third parties.

6. Third-Party Services

To operate WU Fit Studio effectively, we may use trusted third-party providers.

These may include:

✅ Zenler
✅ Stripe
✅ PayPal
✅ Google Analytics
✅ Google Services
✅ Facebook / Meta
✅ Vimeo
✅ Zoom
✅ Mailchimp or email service providers
✅ Zapier automation services

These providers may process personal data only as necessary to provide their services.

7. Data Security

✅ We use appropriate security measures to protect your information.
✅ Access to personal information is restricted where possible.
✅ Trusted service providers are required to protect your information.
❌ No online system can guarantee absolute security.

8. Data Retention

✅ We retain personal information only as long as necessary.
✅ Certain information may be retained for legal, accounting, or tax obligations.
✅ Customer records may be retained for up to six years where required by law.

9. Your Rights

Under UK GDPR and applicable data protection laws, you may have the right to:

✅ Request access to your personal information
✅ Request correction of inaccurate information
✅ Request deletion of your personal information
✅ Restrict processing of your information
✅ Object to certain processing activities
✅ Request transfer of your information
✅ Withdraw consent for marketing communications

To exercise any of these rights, please contact us.

10. Cookies

✅ Our website uses cookies and similar technologies.
✅ Cookies help improve website performance and user experience.
✅ You can disable cookies through your browser settings.
❌ Disabling cookies may affect website functionality.

11. Third-Party Links

✅ Our website may contain links to external websites.
❌ We are not responsible for the privacy practices of third-party websites.
✅ We encourage you to read their privacy policies.

12. Children's Privacy

❌ Our services are not intended for children under 13.
✅ Users under 18 require parental or guardian supervision where applicable.

13. Changes to this Policy

✅ We may update this Privacy Policy from time to time.
✅ Changes will be posted on this page.
✅ Continued use of our services indicates acceptance of the updated policy.

14. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact:

WU Fit Studio
Website: https://www.wufitstudio.com
Email: support@wufitstudio.com

15. Data Protection Authority

If you are unhappy with how your personal data is handled, you have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Website: https://www.ico.org.uk

We would appreciate the opportunity to resolve any concerns before you contact the ICO.

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